Error 429

Check Balance and Credits

Credits have run out or billing is not set up

• Check your balance in the usage dashboard
• Add payment information in the Billing section
• Ensure you have active credits or monthly billing set up

Important: As of 2025, new users may not receive automatic free credits. Often, adding a payment method is required immediately.

API Key Issue

API key was created BEFORE adding a payment method

1. Add payment information
2. Create a new API key AFTER adding the payment method
3. Replace the old key with the new one in the add-in settings

Second Account with Same Phone Number

Created a second OpenAI account with the same phone number

• Use the first account or create a new one with a different phone number
• Free credits (if available) are only granted to the first account linked to a phone number

Rate Limit Exceeded

Too many requests per minute

• Implement exponential backoff between requests
• Check your current tier in rate limits settings
• Optimize requests: reduce max_tokens, batch requests where possible

1. In the API Keys section, check the selected organization
2. Ensure the correct project is selected
3. Re-save settings after selecting the organization

Did you create your second account?

You’re getting error 429   because you created a second OpenAI account with the same phone number.

It’s confirmed that free credit is given based on phone numbers, as explained on the official OpenAI forum by @logankilpatrick:

Also note, you only get free credits for the first account associated with your phone number. Subsequent accounts are not granted free credits.

Cancel paid account and renew it with a different payment method

In API Keys under Default Organizations, click the dropdown and click my organization and re-saved it. Make sure to confirm it

Just doing that also reset the soft limit. Afterwards, create a new API key